Enjoy peace of mind with our Shipping Protection which offers guaranteed coverage for most lost, damaged or stolen packages.
Avalanche Outdoor Supply's Shipping Protection is an optional add-on to your order for shipping insurance, which protects your purchase in the event that your order gets lost, stolen, or damaged in transit. Unfortunately, there is always a possible risk of incident when external shipping carriers deliver goods, but with Shipping Protection, we offer quick and convenient resolutions for shipping issues to ensure your experience with us remains a positive one!
If you opted to purchase Shipping Protection for your order and have experienced any of these issues with your delivery, please proceed with filing a claim via the link below and select which solution ideally works best for you. From there, our dedicated team will be in touch as soon as possible to assist further and do our best to provide an optimal resolution for you.
Please note: you can file claims after 7 days from the last tracking event. You must file a claim within 30 days from the last tracking event on your package in order for it to be covered.
Claims Portal: https://www.avalancheoutdoorsupply.com/pages/file-a-claim